We ensure a timely and efficient delivery process for our esteemed customers. The majority of our packages are dispatched and typically reach you within 1-2 business days.
Once you complete your order and the payment is successfully processed, our team swings into action. Within 24 business hours of receiving your payment, we process your order meticulously. The items you’ve chosen will leave our top-notch facilities within one business day after this careful processing.
To keep you informed and updated, we provide comprehensive tracking information through email. Typically, within 24 to 48 hours after your item has been shipped, you’ll receive this valuable tracking data. It’s essential to provide us with a valid email address to ensure a seamless communication process. Please also check your spam or junk folder, as sometimes our communications might get filtered based on your settings.
In the unlikely event that you haven’t received your order after 5 business days, we encourage you to reach out to our dedicated shipping department. You can contact them via email at support@digitalkeysbox.com, and they will promptly assist you in tracking and resolving any concerns regarding your order.
Shipping Methods:
We take pride in our efficient electronic delivery system, which covers over 75 percent of our shipments. Please note that we do not utilize the United States Postal Service for our shipments, and therefore, we cannot deliver to post office boxes or APO addresses. On rare occasions, ground packages may be shipped via FedEx for your convenience.
For any further assistance or inquiries, our support team is available during the following hours:
Support hours: 9am – 6pm EST Monday – Friday